September 2024 Round-Up – Patient Experience in the ED, Dirty Adrenaline, and More!


Welcome back to the St. Emlyn’s podcast, where we aim to educate, support, and inspire healthcare professionals. This podcast dives into the heart of emergency medicine (EM)—a field that challenges us, humbles us, and yet provides profound opportunities to make a difference. For those working in healthcare, whether in the emergency department (ED) or beyond, this is a space to reflect on why we do what we do and how we can do it better.

We’ll cover topics like improving patient experience, clinical pearls, the nuances of diagnostics, and the pursuit of mastery in our work. Along the way, we’ll remind ourselves why EM remains one of the most fulfilling and dynamic areas of healthcare.


Listening Time – 28.53

Timestamp Topic
00:00 Introduction
01:08 Patient Experience in the Emergency Department
02:33 Improving Patient Experience: Practical Tips
04:05 Qualitative Studies in Healthcare
06:43 Dirty Adrenaline Drip: A Practical Insight
10:44 Emergency Endoscopy for Caustic Ingestions
14:15 Subarachnoid Hemorrhage Diagnosis: The S.H.E.D. Study
18:14 Arterial Blood Pressure Monitoring in Pre-Hospital Settings
24:18 Reflections on Emergency Medicine as a Career
27:41 Conclusion

At the Core: Our Patients

The heart of emergency medicine is the patient. Amidst overcrowded EDs, complex cases, and systemic challenges, it’s easy to lose sight of this fundamental truth. A recent paper reviewed on St. Emlyn’s highlights common patient experiences in the ED—loss of autonomy, unmet expectations, and vulnerability.

Key Findings on Patient Experience

  1. Loss of Autonomy – Patients often feel powerless in the ED. They don’t understand the processes, aren’t kept informed, and feel like decisions are made without their input.
  2. Unmet Expectations – Many patients arrive with unclear or unrealistic expectations about what the ED can deliver. This mismatch leads to frustration on both sides.
  3. Feelings of Vulnerability – Whether due to pain, fear, or unfamiliar surroundings, patients frequently experience heightened vulnerability.

Small Changes, Big Impacts

The solutions are simple yet profound: better signage, clearer communication, and addressing basic needs like comfort and boredom. For instance, something as straightforward as providing power sockets for phones can significantly improve patient satisfaction.

These lessons remind us to pause, look at our departments through a patient’s eyes, and make incremental improvements.


The Power of Perspective

Healthcare professionals often forget how alien and overwhelming the hospital environment can be for patients. Simon reflected on his own experience as a patient, noting that even with his medical knowledge, being in the patient role was daunting.

One way to gain perspective? Walk through your department as if you’re a first-time visitor. Notice the details—signs, waiting areas, and communication touchpoints. Empathy grows from understanding, and understanding begins with perspective.


Shared Decision-Making: A Game Changer

The concept of shared decision-making (SDM) has been a recurring theme at St. Emlyn’s. Whether it’s deciding on lumbar punctures for subarachnoid haemorrhage or managing caustic ingestions, SDM empowers patients while leveraging the clinician’s expertise.

Why Shared Decision Making Matters

  • Better Outcomes: Patients who understand their options and the associated risks often make safer, more informed decisions.
  • Trust and Collaboration: SDM fosters a partnership between the clinician and patient, reducing conflict and improving satisfaction.

For example, the recent SHED study challenges the traditional six-hour cutoff for CT in suspected subarachnoid haemorrhage. With updated data, clinicians can now have nuanced conversations with patients about the risks and benefits of further investigations.


Innovations in Practice: “Dirty Adrenaline Drips

In remote settings, clinicians sometimes have to rely on unconventional methods to stabilize patients. The “dirty adrenaline drip,” a technique studied in Central Australia, is one such innovation.

Key Takeaways

  • What It Is: A pre-mixed adrenaline infusion used to manage hypotension in austere environments.
  • Results: Increased systolic blood pressure and improved perfusion in critically ill patients.
  • Caveats: While effective in remote settings, this technique is not recommended for well-resourced EDs where more precise methods are available.

This study underscores the creativity and adaptability required in EM, especially in resource-limited environments.


The Role of Mastery in Emergency Medicine

To thrive in EM, we must continually develop our skills and knowledge. Mastery isn’t about perfection—it’s about striving to be better every day.

Examples of Mastery in Action

  1. Arterial Lines in Pre-Hospital Care
  • A recent study from Thames Valley Air Ambulance highlighted the utility of arterial blood pressure monitoring in pre-hospital settings.
  • While controversial, this practice can be invaluable for select patients, such as those with traumatic brain injuries.
  1. Toxicology and Emergency Endoscopy
  • Greg Yates’ posts on caustic ingestions emphasize evidence-based approaches, reminding us to balance urgency with practicality.
  1. Learning New Techniques
  • Courses like SPEAR (Specialized Pre-hospital Emergency Arterial Monitoring) show that even seasoned clinicians can learn new ways to improve outcomes.

Finding Joy in the Chaos

Cliff Reid’s iconic talk, Is Emergency Medicine a Great Job?, remains as relevant today as it was 11 years ago. Yes, EM is challenging. Yes, it can be overwhelming. But it’s also deeply rewarding.

Tips for Staying Positive in EM

  • Celebrate Wins: Take a moment to acknowledge the lives you’ve touched and the skills you’ve honed.
  • Seek Inspiration: Conferences, podcasts, and courses can reignite your passion and broaden your horizons.
  • Focus on What You Can Control: While systemic challenges persist, your attitude and approach are within your power.

Looking Ahead: A Community of Learners

The beauty of EM lies in its community—a network of clinicians who share their experiences, innovations, and insights. At St. Emlyn’s, we’re committed to fostering this community through blogs, podcasts, and discussions.

Whether you’re navigating the chaos of winter pressures or exploring new frontiers in pre-hospital care, remember why you chose this field. EM isn’t just a job; it’s a calling. And despite its challenges, it remains one of the most impactful and exhilarating roles in healthcare.

Stay curious. Stay compassionate. Stay inspired.


Keywords: Emergency Medicine, Patient Experience, Shared Decision-Making, Arterial Lines, Dirty Adrenaline Drip, Subarachnoid Haemorrhage, Mastery in Medicine, St. Emlyn’s Blog, Emergency Department, Healthcare Professional Development


Podcast Transcription


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Cite this article as: Iain Beardsell, "September 2024 Round-Up – Patient Experience in the ED, Dirty Adrenaline, and More!," in St.Emlyn's, November 20, 2024, https://www.stemlynsblog.org/podcast-september2024/.

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