Care in the Hot Zone

Podcast – Care in the Hot Zone with Claire Park at Tactical Trauma 2024



Emergency medicine is shaped by our ability to respond effectively to both routine cases and extreme, high-stakes incidents. While civilian incidents dominate prehospital care, the intersection of civilian and military experiences offers a wealth of insights. In this podcast, Claire Park, a veteran of 23 years in the military and chief investigator on a UK trial studying lessons from terrorist attacks, reflects on their experiences and key learning points. This blog post captures those lessons, focusing on practical applications informed by patient data, responder interviews, and collaborative international learning.

Listening Time – 24.32


What Can We Learn from Civilian and Military Responses?

This podcast draws heavily on Claire’s military experience and her ongoing trial into the UK’s handling of terrorist attacks. These incidents often reveal gaps in protocol and execution. Conferences and collaboration play a key role in filling these gaps. However, much of the learning comes from open dialogue among responders rather than formal publications, underscoring the importance of shared experiences.


Setting the Scene: Understanding Hot Zones

The London Bridge attack is a powerful case study. On a busy Saturday night, attackers drove onto the pavement, hitting pedestrians before crashing their van and proceeding to stab individuals in Borough Market. Responders arrived at what they initially believed was an RTC, only to find themselves amidst chaos with active shooters in the vicinity. Shots were fired—48 in total—without clarity on who was shooting or where the threats lay.

A paramedic, alone and surrounded by casualties, had to make life-and-death decisions. One decision to place a critically injured woman in a police car likely saved her life. She reached the hospital 20 minutes before the first casualty was cleared from the scene, underscoring the importance of flow acceleration—moving patients to definitive care swiftly, even under suboptimal conditions.

Defining Hot Zones

Hot zones are designated areas of direct threat, such as active gunfire or ongoing attacks. Yet, decisions about hot zones can delay care. For instance, the Borough Market area remained classified as a hot zone for over 12 hours despite no active threat, driven by concerns about a potential fourth attacker.

This delay reflects a recurring challenge in major incidents: decision inertia. Responders must navigate uncertainty and act on incomplete information, balancing the risks to their own lives against the need to save others.


Bystanders, Risk, and Response

Civilian responses often determine initial outcomes. At Fishmongers’ Hall, where a known attacker stabbed attendees, bystanders played a key role in stopping the assailant and treating the injured. Rapid decision-making moved responders into the warm zone, despite residual uncertainties about an IED.

This contrasts with the London Bridge attack, where unarmed police officers used batons to protect casualties while awaiting armed backup. Their actions, though risky, highlight the importance of risk tolerance in saving lives.

Risk and Decision-Making

Every responder faces three types of risk:

  1. Physical risk: Entering potentially dangerous scenes.
  2. Professional risk: Decisions that may later be scrutinized.
  3. Psychological risk: Long-term impact of “what if” questions.

The 40-70 rule offers a guideline: act when you have 40-70% of the information. Waiting for more certainty risks losing critical time, as demonstrated in many incidents.


The Clock is Ticking: Time and the Death Clock

A critical takeaway from these incidents is the death clock—the rapidly narrowing window to save lives. Survivable injuries can quickly become fatal if care is delayed. Research by John Holcomb illustrates how prehospital bleeding control is key to survival, as surgical intervention often occurs hours after injury.

Accelerating Flow and Minimizing Treatment

  • Triage frameworks: Simple tools like 10-second triage focus on end-organ damage, ensuring responders prioritize life-saving interventions.
  • Bridging interventions: Minimal treatments, such as tourniquets or splinting, stabilize patients for transport without delaying evacuation.
  • Critical care decision-making: Early, informed decisions by senior clinicians improve survival chances.

Stretchers matter. Repeatedly, incidents highlight delays caused by carrying casualties on barriers instead of proper stretchers, which require fewer responders and are safer for patients.


Communication Barriers: Multi-Agency Challenges

Effective incident response requires unified communication and shared mental models across emergency services. Yet, in the UK, responders use separate radio systems, standard operating procedures, and command structures. This siloed approach delays care coordination.

The Fishmongers’ Hall response, where rapid face-to-face communication between police and health services facilitated swift action, underscores the value of integrated communication systems. Internationally, models like the French RAID system integrate medical responders within police teams, enabling immediate action, as seen during the Bataclan attack.


Evidence-Based Practice: Where Are We Now?

Despite frequent major incidents worldwide, research on injury mechanisms and preventable deaths remains limited. A systematic review found just nine papers detailing causes of death in such incidents. Most focus on anatomical locations of injuries without delving into physiological causes or survival potential.

Learning from Case Studies

  • London Bridge: Sebastian, a stabbing victim, might have survived with immediate prehospital care, including blood transfusions and chest decompression. Delays caused by the hot zone designation likely cost his life.
  • Manchester Arena: Two deaths—one from compressible haemorrhage and another from internal bleeding—might have been prevented with faster haemorrhage control and triage.

The Way Forward: Bridging the Gaps

1. Improved Data Collection and Sharing

Data from police body cameras, CCTV, and bystanders provides invaluable insights into patient trajectories and outcomes. A multi-agency approach to collecting and analyzing this data is essential.

2. Unified Training and Communication

Rehearsals must simulate the chaos of real incidents, focusing on human factors like emotional responses. Authentic training environments help responders manage overwhelming sights, sounds, and smells while maintaining clinical effectiveness.

3. Redefining Survivability

Assessing survivability involves two key questions:

  • Are the injuries anatomically survivable with optimal care?
  • Were the circumstances and available resources sufficient to prevent death?

Clear definitions and frameworks, informed by clinicians, pathologists, and trauma specialists, are needed to guide incident reviews and improve outcomes.


Human Factors: The Critical Element

No framework can fully prepare responders for major incidents’ emotional and sensory overload. Authentic rehearsal, combined with tools like TST (treat, stabilize, transport), equips responders to act decisively. However, understanding and addressing the human aspects—patient and responder behaviour—remains central to improving outcomes.


Conclusion

The lessons from civilian and military incidents converge on common themes: communication, risk tolerance, and the critical importance of time. While frameworks and training provide structure, the ultimate success of any response lies in the human factors—responders’ ability to act decisively under pressure, adapt to evolving situations, and support one another through the psychological toll.

Major incidents are a crucible for learning. By studying each response, sharing insights, and pushing for unified systems and training, the medical community can honor those lost by ensuring the lessons learned save future lives.


Podcast Transcription




The Speaker – Claire Park

Dr Park is a consultant in pre-hospital emergency medicine for London’s HEMS, as well as anaesthesia and critical care medicine at Kings College Hospital in London. She also is an army consultant with over 20 years of deployed military experience. Claire is the Medical Adviser to the Specialist Firearms teams of the Metropolitan Police Service and has worked closely with all of the emergency services in London on developing the joint response to high-threat incidents, particularly following the attacks of 2017. She is the Chief Investigator on a UK nationally-funded research grant looking at evidence for improving patient outcomes in the hot zone of major incidents. She is also a CTECC Committee member.

Claire Park


Where to Listen

You can listen to our podcast in numerous ways, ensuring you never miss an episode no matter where you are or what device you’re using. For the traditionalists, Apple Podcasts and Google Podcasts offer easy access with seamless integration across all your Apple or Android devices. Spotify and Amazon Music are perfect for those who like to mix their tunes with their talks, providing a rich listening experience. If you prefer a more curated approach, platforms like Podchaser and TuneIn specialize in personalising content to your tastes. For those on the go, Overcast and Pocket Casts offer mobile-friendly features that enhance audio quality and manage playlists effortlessly. Lastly, don’t overlook YouTube for those who appreciate a visual element with their audio content. Choose any of these platforms and enjoy our podcast in a way that suits you best!




Tactical Trauma

Huge thanks to Fredrik Granholm and all at Tactical Trauma 24 for their very warm welcome and for letting us record this series of podcasts. This is a fantastic conference, and we would highly recommend you check it out when they advertise their next event.



Cite this article as: Iain Beardsell, "Podcast – Care in the Hot Zone with Claire Park at Tactical Trauma 2024," in St.Emlyn's, November 14, 2024, https://www.stemlynsblog.org/podcast-care-in-the-hot-zone/.

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