Feedback is something that we are really interested in at St Emlyn’s. We pride ourselves on managing feedback well, both in education where the St Emlyn’s team has a culture of honest and open feedback (particularly when preparing presentations), and also in our clinical practice.
In this podcast Simon and Natalie review some of the principles of feedback with a particular focus on the complexities of feedback between departments.
The book we mention in the podcast, and which we would recommend a read is ‘Thanks for the Feedback’ by Stone and Heen. It’s also available as an audiobook and on Blinkist (which Simon uses a lot).
Natalie and Simon