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The final day of dasSMACC 2017 brings education, human factors and the human cost of healthcare into focus. This report reflects on simulation, learning from failure, burnout and global solidarity, alongside powerful contributions from patients, clinicians and educators.

The final day of The Teaching Course in Copenhagen in 2017 focuses on presentations and difficult feedback. The report introduces the P-cubed approach to story, supporting media and delivery, alongside practice using the Giraffe method for challenging conversations.

Looking for ways to make a workshop genuinely interactive? This collection describes feedback games, communication exercises, role play and small-group tasks, explaining how they have been used and adapted, and why briefing and debriefing matter as much as the activity.

A successful workshop starts with clear aims and an understanding of its participants. This ten-step guide covers context, resources, timing and interaction, then explains how feedback and structured reflection can help you refine the session for its next outing.

Day two of The Teaching Course in Copenhagen in 2017 puts educational theory into practice. This report explores simulation for experienced clinicians, designing scenarios, retrieval and spaced learning, and making constructive use of feedback as a lifelong learner.

A 2017 visit to Mitchells Plain and neighbouring emergency centres prompts reflections on trauma, mental health care, teaching and resource constraints. Simon Carley describes the work of South African colleagues and the #badEM team, while questioning the limits of an outsider’s perspective.

The St Emlyn’s team reflects on being shortlisted for Education Team of the Year at the 2017 BMJ Awards. The post celebrates HeartWize’s winning school CPR project, thanks supporters and shares the experience of bringing the team together.

Could consultants gain more control over their working hours while maintaining department cover? Craig Ferguson explains how annualised hours and self-rostering work together in a shared spreadsheet, describing the flexibility achieved, the safeguards needed and the practical problems encountered.

Moving a critically ill patient from the ED can be a high-risk part of their care. Natalie May and Simon Carley’s podcast notes explore patient preparation, equipment, team selection and handover, with contingency plans for delays, deterioration and airway problems.

Small interpersonal habits matter when teams work under pressure. In the second Sydney HEMS reflection, Natalie May explores introductions, shared plans, checklists, fatigue and learning from mistakes, showing how everyday communication can support colleagues during demanding retrieval work.