The SMACCGold Conference – Reflections
A few days ago I returned home to the UK from Australia after a brief sojorn in Hong Kong and it’s time to think back and consider what SMACCGold meant […]
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Medical education
Miscommunication and Handover in the ED. St Emlyn’s
Eavesdropping On my last set of night shifts I was reviewing a patient on our observation ward when I overheard the following nursing handover: “Mrs Jones is waiting for ophthalmology
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Making Feedback More Than Just Noise
When I give training workshops for the student charity Medsin one of my favourite sessions is conflict resolution. Don’t get me wrong – I am no more capable of giving a
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Giving bad feedback or giving feedback badly?
The problems of giving feedback in the ED. How to handle clinical error in the emergency department.
Giving bad feedback or giving feedback badly? Read More