Should doctors introduce themselves by their first name or their title? Simon Carley reflects on how introductions and hierarchy shape communication with patients and colleagues, and why making it easier for junior staff to speak up matters.
What’s in a name? Romeo and Juliet at St.Emlyn’s Read More
A clear referral starts before the phone call. Iain Beardsell explains how to prepare a concise SBAR handover, state what the patient needs and manage difficult conversations with inpatient teams while maintaining honesty, respect and professional relationships.
Making a referral – an underappreciated skill in Emergency Medicine Read More
What can Sunday league football teach us about leading a resuscitation team? Rick Body draws parallels between changing team line-ups, assigning roles, encouraging communication and adapting under pressure, with reflection and debriefing helping the team prepare for next time.
Teamwork in Resus: Just Like Football? Read More
This short January 2013 post introduces a conversation with Matthew Harris about PACE and graded assertiveness in pre-hospital care. It links to a discussion of paramedic practice, learning and the forthcoming SMACC and SimWars events.
PACE with @HarrisCPD Read More
How can clinical feedback become a useful conversation rather than a telling-off? Natalie May explores preparation, shared goals and specific observations, showing how curiosity about a trainee’s reasoning can lead to reflection, agreed actions and a stronger learning relationship.
Making Feedback More Than Just Noise Read More
How do you discuss a clinical error without either minimising its consequences or destroying a colleague’s confidence? Simon Carley reflects on a missed fracture and the emotional impact of feedback, exploring supportive follow-up, changes in practice and the value of sharing our own mistakes.
Giving bad feedback or giving feedback badly? Read More
