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Communication Skills

What we say, how we listen and what others understand all matter in emergency care. Explore conversations with patients and families, shared decisions, handover and communication between colleagues.

PACE with @HarrisCPD

1 min read

This short January 2013 post introduces a conversation with Matthew Harris about PACE and graded assertiveness in pre-hospital care. It links to a discussion of paramedic practice, learning and the forthcoming SMACC and SimWars events.

Making Feedback More Than Just Noise

10 min read

How can clinical feedback become a useful conversation rather than a telling-off? Natalie May explores preparation, shared goals and specific observations, showing how curiosity about a trainee's reasoning can lead to reflection, agreed actions and a stronger learning relationship.

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Trauma Team Leader Tips

Practical perspectives on trauma care and team leadership.

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Books & guides

Risk & probability Health & wellbeing 101 lessons from Sydney HEMS
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