Should doctors introduce themselves by their first name or their title? Simon Carley reflects on how introductions and hierarchy shape communication with patients and colleagues, and why making it easier for junior staff to speak up matters.
What can an emergency department learn from a helicopter retrieval team? Following a 2013 visit to Sydney HEMS, Simon Carley reflects on multidisciplinary briefings, rehearsal, active listening at handover and shared leadership across challenging pre-hospital environments.
What can Sunday league football teach us about leading a resuscitation team? Rick Body draws parallels between changing team line-ups, assigning roles, encouraging communication and adapting under pressure, with reflection and debriefing helping the team prepare for next time.
How do you discuss a clinical error without either minimising its consequences or destroying a colleague's confidence? Simon Carley reflects on a missed fracture and the emotional impact of feedback, exploring supportive follow-up, changes in practice and the value of sharing our own mistakes.