SLO 11: Safer care and quality improvement
The outcome
Identify risks, learn from care that goes wrong and work with others to test improvements.
What this means in practice
Choose a problem in your department and consider how you would measure whether a change helps.
The selected material concerns incident communication. A quality-improvement project also needs guidance on planning, measurement and testing change.
Learn
Chapter 4: Communication
Discuss an incident or complaint, duty of candour and how concerns enter the local learning process.
Apply it in practice
Choose one thing to try on your next suitable shift, within your role and level of supervision. Discuss what happened and what you would change.
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